FAQs

Frequently Asked Questions

How long have you been in business?
Coastline Management was founded in 2006


What areas do you serve?

Gulf Shores, Alabama, Orange Beach, Alabama, Fort Morgan, Alabama, Foley,
Alabama, Perdido Key, Florida.


What is the role of the association manager?
The role of the association manager is to offer general administrative and
community management services helping your association to operate at optimal
capacity. The manager implements the decisions of the Board of Directors,
maintains files and records, organizes board and member meetings, and
enforces all governing documents.


Can I view my account online and make a payment?

You may access your account online via the Owner’s Portal where you can pay
online, view association documents, view invoices, request maintenance, and so
much more.


Does my association take credit card payments?

Yes, please call 251-948-7001 and ask for our accounting specialist to set it up,
or login to your AppFolio account and make your payment there. We also take
personal checks, money orders, and have bank draft systems.


What is an assessment?

An assessment is an amount of money due by each owner to cover the operating
expenses of the common areas.


What happens in the event of an emergency?

Coastline Management has a 24 Hour Owner Hotline that is answered by a
member of our team. 251-948-7001


What is the difference between an Onsite Association Manager and Portfolio Association Manager?

An Onsite Association Manager is placed on a particular property, overseeing
management duties from within the community itself under the direction and
management of Coastline Management and the community’s Board of Directors.
These managers typically only oversee one property at a time as they are there
to do daily inspections and duties. A Portfolio Association Manager works offsite
at the Coastline Management office while making up to three site visits per week.
This manager usually oversees multiple accounts on behalf of Coastline
Management. All Association Managers are responsible for the duties listed on
the management page.

What are CC&R’s?

The term CC&R refers to “Covenants, Conditions, & Restrictions”. A covenant is
a legal obligation imposed in a deed by the seller of the home and/or property
upon the buyer of the real estate to do or not to do something. Such restrictions
frequently “run with the land” and are enforceable on future buyers of the
property. CC&R’s deal with the requirements and limitations of what you can do with
your property. The goal is to protect, preserve, and enhance property values in
the community.


What services does Coastline Management provide?

Coastline offers a variety of services including Association Management
services, Accounting services, and a user-friendly Owner’s Portal. Coastline
Management also offers add-on services including maintenance and security for
additional costs.

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